Privacy Policy

• Account information — your name, email address, and authentication details when you sign up or sign in.
• Your content — audio recordings, uploaded files, transcripts, notes, tags, and the summaries, action items, and decisions generated from them.
• Meeting and integration data — when you connect a service (such as Google Calendar, Gmail, or Jira), the calendar events, attendees, and related data needed to provide the feature you enabled.
• Communications — messages you send us, such as support requests.

When you use the Service, we collect limited technical and usage data — such as device and app information, log data, and basic feature usage — to operate, secure, and improve the Service.

• provide, maintain, and improve the Service;
• transcribe your recordings and generate summaries, action items, the knowledge graph, and search;
• sync with the integrations you connect and deliver the meeting bot;
• process payments, prevent fraud, and ensure security;
• communicate with you about your account and the Service.

To deliver the Service, we share the minimum necessary content with trusted third-party processors who act on our behalf and process data only to provide their service to us:

• Speech-to-text — Deepgram and AssemblyAI, to transcribe your audio.
• AI summaries and extraction — Anthropic, to generate summaries, action items, and decisions.
• Search — Cohere, to create the embeddings that power semantic search and related notes.
• Meeting bot — MeetingBaas, to join online meetings and capture audio.
• Payments — Paddle, our Merchant of Record, who processes your payment securely. We do not store your full card details.
• Email and infrastructure — providers such as Resend (transactional email) and our cloud hosting provider.

You are responsible for obtaining any consent required from participants before recording a conversation or using the notetaker bot, as described in our Terms of Service. We process recordings on your instruction to provide the Service to you.

We do not sell your personal information. We share it only: with the sub-processors listed above; with services you direct us to connect; when required by law or to protect rights and safety; and in connection with a business transfer (such as a merger or acquisition), subject to this Policy.

We retain your information for as long as your account is active or as needed to provide the Service. You can delete notes and recordings, and audio retention can be configured in your settings. When you close your account, we delete or de-identify your personal data within a reasonable period, except where we must retain it to meet legal obligations.

We use technical and organizational measures — including encryption in transit and access controls — to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and respond to incidents responsibly.

Depending on your location (for example, under the GDPR or India's DPDP Act), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at hello@lynkk.ai.

We and our sub-processors may process your information in countries other than your own, including India and the United States. Where required, we rely on appropriate safeguards for such transfers.

We use essential cookies to keep you signed in and to operate the Service, and privacy-friendly analytics to understand aggregate usage. We do not use cookies for cross-site advertising.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, for material changes, provide additional notice where appropriate.

Questions about your privacy or this Policy? Email us at hello@lynkk.ai.