Privacy Policy

• Account information: your name, email address, and authentication details when you sign up or sign in.
• Your content: audio recordings, uploaded files, transcripts, notes, tags, and the summaries, action items, and decisions generated from them.
• Meeting and integration data: when you connect a service (such as Google Calendar, Google Docs, or Jira), the calendar events, attendees, and related data needed to provide the feature you enabled.
• Communications: messages you send us, such as support requests.

When you use the Service, we collect limited technical and usage data (such as device and app information, log data, and basic feature usage) to operate, secure, and improve the Service.

• provide, maintain, and improve the Service;
• transcribe your recordings and generate summaries, action items, the knowledge graph, and search;
• sync with the integrations you connect and deliver the meeting bot;
• process payments, prevent fraud, and ensure security;
• communicate with you about your account and the Service.

To deliver the Service, we share the minimum necessary content with trusted third-party processors who act on our behalf and process data only to provide their service to us:

• Speech-to-text: Deepgram and AssemblyAI, to transcribe your audio.
• AI summaries and extraction: Anthropic, to generate summaries, action items, and decisions.
• Search: Cohere, to create the embeddings that power semantic search and related notes.
• Meeting bot: MeetingBaas, to join online meetings and capture audio.
• Payments: Paddle, our Merchant of Record, who processes your payment securely. We do not store your full card details.
• Email and infrastructure: providers such as Resend (transactional email) and our cloud hosting provider.

You are responsible for obtaining any consent required from participants before recording a conversation or using the notetaker bot, as described in our Terms of Service. We process recordings on your instruction to provide the Service to you.

We do not sell your personal information. We share it only: with the sub-processors listed above; with services you direct us to connect; when required by law or to protect rights and safety; and in connection with a business transfer (such as a merger or acquisition), subject to this Policy.

We retain your information for as long as your account is active or as needed to provide the Service. You can delete notes and recordings, and audio retention can be configured in your settings. When you close your account, we delete or de-identify your personal data within a reasonable period, except where we must retain it to meet legal obligations.

We use technical and organizational measures (including encryption in transit and access controls) to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and respond to incidents responsibly.

Depending on your location (for example, under the GDPR or India's DPDP Act), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at hello@lynkk.ai.

We and our sub-processors may process your information in countries other than your own, including India and the United States. Where required, we rely on appropriate safeguards for such transfers.

We use essential cookies to keep you signed in and to operate the Service, and privacy-friendly analytics to understand aggregate usage. We do not use cookies for cross-site advertising.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

When you connect your Google account, Lynkk requests only the scopes needed for the features you enable, and accesses your Google data solely to provide them:

• Google Calendar (calendar.readonly, calendar.events): to read your scheduled meetings so the notetaker bot can join the calls you choose (read-only), and to create calendar events you ask us to add, with guests and a Meet link.
• Google Sheets (spreadsheets): to create a Google Sheet from a note, such as an action-item tracker, when you ask.
• Google Drive (drive.file): to create the specific files you export, such as turning a note into a Google Doc. drive.file limits us to files you create or open with Lynkk; we cannot see the rest of your Drive.
• Sign-in (openid, email, profile): to identify your Google account and link it to your Lynkk account.

Any action that creates, changes, or shares data in your Google account, such as adding a calendar event or exporting a note to a Google Doc or Sheet, happens only when you ask Lynkk to and confirm it first. We show you the exact action before it runs, and we never write to your Google account without your explicit confirmation.

Lynkk’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, we do not sell it, and we do not allow humans to read it except with your explicit consent, for security or to comply with the law, or where the data is aggregated and anonymized. We do not use Google user data to train generalized AI or ML models. You can disconnect Google at any time from your settings, which revokes our access going forward.

We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, for material changes, provide additional notice where appropriate.

Questions about your privacy or this Policy? Email us at hello@lynkk.ai.